Version: 1.0
Date of Last Update: [TO BE FILLED — publication date]
Effective Date: [TO BE FILLED — publication date]
1. About This Cookie Policy
1.1 This Cookie Policy explains how Collab Media Group Ltd ("Collabable", "we", "us", "our") uses cookies and similar technologies when you visit or interact with the website located at https://collabable.ai (the "Platform").
1.2 This Cookie Policy is part of, and should be read together with, our Privacy Policy and our Terms of Service.
1.3 This Cookie Policy applies to users in the United Kingdom and is governed by the Privacy and Electronic Communications Regulations 2003 (PECR), the UK General Data Protection Regulation (UK GDPR), and the Data Protection Act 2018 (DPA 2018), as interpreted by the Information Commissioner's Office (ICO).
2. What Are Cookies and Similar Technologies?
2.1 Cookies are small text files that a website places on your device (computer, phone, or tablet) when you visit. They allow the website to recognise your device and store information about your preferences or past actions.
2.2 We also use technologies with similar functions to cookies, such as:
- local storage and session storage (data stored in your browser);
- tracking pixels (small invisible images embedded in emails, used by our email provider Brevo to measure open rates).
In this Cookie Policy, we refer to all of these technologies collectively as "cookies".
2.3 Cookies can be:
- Session cookies, which are deleted when you close your browser;
- Persistent cookies, which remain on your device until they expire or you delete them;
- First-party cookies, set by the website you are visiting (collabable.ai);
- Third-party cookies, set by a different domain (for example, by an embedded service such as Stripe or YouTube).
3. How We Use Cookies
3.1 We use cookies for the purposes listed below. Each purpose corresponds to a category of cookies, and you can accept or reject each non-essential category independently through our cookie banner or via the "Cookie Settings" link in the footer of the Platform.
| Category | Purpose | Consent required? |
|---|---|---|
| Strictly necessary | Making the Platform work: logging you in, keeping you signed in, protecting against fraud and abuse, storing your cookie preferences, tracking referral codes | No — set automatically under PECR regulation 6(4) |
| Functional | Remembering your display preferences (grid/list view, filter panel state, dashboard layout) to personalise your experience | Yes — opt-in required |
| Analytics and performance | Measuring how Users interact with the Platform so we can improve it (pages visited, time spent, navigation paths, error reports) | Yes — opt-in required |
| Marketing and attribution | Measuring how you arrived at the Platform (traffic source, campaign) so we can understand which marketing efforts are effective | Yes — opt-in required |
3.2 We will not set any cookie in the "Functional", "Analytics and performance", or "Marketing and attribution" categories until you have given us your specific, informed, unambiguous consent through our cookie banner.
4. Cookies We Use
4.1 The tables below list the cookies we use by category. The list is indicative; the specific names and durations may change as we update the Platform. We refresh this list at least every 12 months and whenever we add or remove a significant service.
4.1.1 Strictly necessary cookies
| Cookie name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
wordpress_logged_in_* | collabable.ai | Recognises signed-in Users, required for authentication | Session or 48 hours (if "Remember me") | First-party |
wordpress_sec_* | collabable.ai | Secure-authentication cookie for the admin area | Session | First-party |
wp-settings-* | collabable.ai | Stores personalised admin settings | 1 year | First-party |
wp-settings-time-* | collabable.ai | Timestamp used to clear outdated admin settings | 1 year | First-party |
PHPSESSID | collabable.ai | Maintains your session across pages | Session | First-party |
collabable_ref | collabable.ai | Stores a referral code when you arrive via a referral link, so the referring user is credited if you register | 30 days | First-party |
cookie_consent | collabable.ai | Records your cookie preferences | 12 months | First-party |
_GRECAPTCHA | google.com | Distinguishes humans from bots on sensitive forms (login, registration, password reset, messaging) via reCAPTCHA v3 | 6 months | Third-party (strictly necessary under ICO guidance) |
4.1.2 Functional cookies
| Cookie / storage name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
collabable_filter_panel | collabable.ai | Remembers whether the search filter panel is expanded or collapsed (localStorage) | Persistent | First-party |
collabable_more_filters | collabable.ai | Remembers whether the advanced filters section is open or closed (localStorage) | Persistent | First-party |
collabable_view_mode | collabable.ai | Remembers your list/grid view preference on the Collaborate page (localStorage) | Persistent | First-party |
collabable_studios_filter_panel | collabable.ai | Remembers whether the Studios filter panel is expanded or collapsed (localStorage) | Persistent | First-party |
collabable_studios_view_mode | collabable.ai | Remembers your list/grid view preference on the Studios page (localStorage) | Persistent | First-party |
collabable_my_account_subtab | collabable.ai | Remembers the last active tab in your account dashboard (localStorage) | Persistent | First-party |
collabable_my_account_collapsed | collabable.ai | Remembers which sections you collapsed in your account dashboard (localStorage) | Persistent | First-party |
collabable_accordionstate | collabable.ai | Remembers which accordion sections are open in the booking dashboard (localStorage) | Persistent | First-party |
4.1.3 Analytics and performance cookies
| Cookie name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
_ga | google.com | Distinguishes unique visitors for Google Analytics 4 | 2 years | Third-party |
_ga_* | google.com | Maintains session state for Google Analytics 4 | 2 years | Third-party |
_gid | google.com | Distinguishes unique visitors within a 24-hour window | 24 hours | Third-party |
These cookies are set by Google Analytics 4 via Google Site Kit and are loaded only if you have accepted analytics cookies through our cookie banner.
4.1.4 Marketing and attribution cookies
| Cookie name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
collabable_utm_source | collabable.ai | Records the traffic source that brought you to the Platform (e.g. "instagram", "newsletter") for campaign measurement | 30 days | First-party |
collabable_utm_medium | collabable.ai | Records the marketing medium (e.g. "social", "email") for campaign measurement | 30 days | First-party |
collabable_utm_campaign | collabable.ai | Records the campaign name for campaign measurement | 30 days | First-party |
These cookies are set only when you arrive via a link containing UTM parameters (e.g. ?utm_source=instagram) and you have accepted marketing cookies through our cookie banner. They use first-touch attribution (the first value is kept; subsequent visits do not overwrite it). No data is shared with third-party advertising networks.
4.1.5 Embedded third-party content
When you interact with content hosted by third parties (for example, YouTube or Vimeo video embeds, or the Stripe payment form), those third parties may set their own cookies on your device. We do not control those cookies. When you do not interact with such content, no cookie is set.
| Provider | Triggered when | Purpose | Privacy policy |
|---|---|---|---|
| Stripe | You reach the checkout or payment page | Payment processing, fraud prevention | https://stripe.com/privacy |
| YouTube (Google LLC) | You play an embedded YouTube video | Video playback, preference storage | https://policies.google.com/privacy |
| Vimeo, Inc. | You play an embedded Vimeo video | Video playback, thumbnail fetching | https://vimeo.com/privacy |
| Google (Sign-in with Google) | You click "Sign in with Google" | OAuth authentication | https://policies.google.com/privacy |
| Meta (Sign-in with Facebook) | You click "Sign in with Facebook" | OAuth authentication | https://www.facebook.com/privacy/policy |
| Apple (Sign-in with Apple) | You click "Sign in with Apple" | OAuth authentication | https://www.apple.com/legal/privacy |
| Google (reCAPTCHA v3) | You submit a form protected by reCAPTCHA (login, registration, password reset, messaging) | Bot and abuse prevention | https://policies.google.com/privacy |
| Google (Analytics via Site Kit) | You browse the Platform (only if you accepted analytics cookies) | Usage measurement, performance monitoring | https://policies.google.com/privacy |
| Brevo (Sendinblue) | You open a transactional or marketing email sent by the Platform | Email delivery, open and click tracking via tracking pixels | https://www.brevo.com/legal/privacypolicy/ |
5. How We Obtain Your Consent
5.1 Cookie banner. When you first visit the Platform, we display a cookie banner that:
- describes the categories of cookies we use;
- allows you to accept all, reject all, or customise your preferences;
- offers "reject all" and "accept all" options with equal prominence (same size, same colour, same clickability);
- does not use any pre-ticked boxes;
- does not trigger any non-essential cookie before you have made an active choice;
- records your choice so we do not ask again for 12 months.
5.2 Implied consent does not work. Simply continuing to browse the Platform is not treated by us as consent. We rely only on an active, affirmative action from you.
5.3 Refresh every 12 months. Your cookie preferences are refreshed every 12 months. After that period, we will ask you to renew your preferences.
5.4 Withdrawing consent. You can change or withdraw your consent at any time:
- by clicking the "Cookie Settings" link in the footer of any page;
- by deleting cookies through your browser settings and revisiting the Platform;
- by contacting us at contact@collabable.ai.
Withdrawing consent does not affect the lawfulness of any cookie-based processing carried out before you withdrew it.
5.5 This clause 5 reflects our obligations under regulation 6 of PECR and the ICO's July 2023 guidance on cookies and similar technologies.
6. Your Browser Controls
6.1 Most web browsers allow you to control cookies through their settings. You can:
- block all cookies, or only third-party cookies;
- delete existing cookies;
- receive a warning before a cookie is set;
- set exceptions for trusted websites.
6.2 Instructions for the main browsers are available at:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Apple Safari (macOS): https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Apple Safari (iOS): https://support.apple.com/en-gb/HT201265
- Microsoft Edge: https://support.microsoft.com/en-gb/microsoft-edge
6.3 Please note that blocking or deleting strictly necessary cookies will prevent some parts of the Platform from working properly (for example, you may not be able to sign in).
7. Do Not Track Signals
7.1 Some browsers transmit a "Do Not Track" (DNT) signal. There is currently no industry or legal standard on how to respond to DNT signals, and the Platform does not change its behaviour based on DNT alone. You can control our use of cookies through the mechanisms described in clauses 5 and 6 above.
8. Changes to This Cookie Policy
8.1 We may update this Cookie Policy from time to time to reflect changes to the Platform, the services we use, or the law. The "Date of Last Update" at the top of this document indicates when the most recent changes took effect.
8.2 Where we add, remove, or materially change a cookie in a non-essential category, we will ask you to renew your consent before the change takes effect.
9. Contact Us
For any question about this Cookie Policy or about our use of cookies:
Collab Media Group Ltd
20-22 Wenlock Road, London, N1 7GU, United Kingdom
Email: contact@collabable.ai
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk/make-a-complaint/, 0303 123 1113.